Privacy Policy

Privacy Policy PDF

Our Policy

We Recognize Your Expectation of Privacy

About Children's Online Privacy


Our Policy


The collection, storage and sharing of customer information is an important part of delivering useful banking products and services to consumers. To serve you, as a consumer, efficiently and conveniently, we have to make use of modern technology and customer information. But we know that you are concerned about privacy and our use of the information you give us. We are committed to an ongoing review of our procedures and policies in the interest of protecting your privacy. As a result, we have established the following privacy policy to provide guidance in our dealings with consumers:


We Recognize Your Expectation Of Privacy


We understand that you expect us to maintain proper safeguards to protect confidential information you provide to us. The privacy of your information is protected not only by state and federal laws but by our commitment to the protection of your financial information. We have established policies and procedures to help prevent misuse of that information. This Policy has been prepared to explain to you what types of information we collect, how we use that information, and the circumstances under which we may share all or part of the information. Under no circumstances do we provide deposit or loan account personal information to third parties for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies. We disclose information permitted or required by a variety of federal and state laws, as required to consummate your transaction, and as directed by you. Our strict policies to protect your information applies equally to current (active) accounts as well as inactive (closed) accounts, both loans and deposits.


For complete details of how we use your information refer to our bank’s PRIVACY POLICY. If you have any questions about the use or sharing of consumer financial information or if you wish more information please contact us at 7575 Poplar Avenue , Germantown , Tennessee 38138 or call (901) 737-5453 and we will be happy to answer them. We want to safeguard your trust in us as well as your personal and financial information.


About Children's Online Privacy


The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. First Capital Bank's Web sites and online services are not directed to children under the age of 13, nor is information knowingly collected from them.